IT Service and Support
(417) 447-7548
Ozarks Technical Community College Help Desk is here to help you with your technology needs. From computer and software support to mobile devices to classroom and labs, we have answers for you.

Help Desk

Phone:  417-447-7548
Email:  helpdesk@otc.edu

IT Help Desk Support & Call Center
Springfield Campus - Graff Hall Room 205

Monday-Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 4:30 p.m.
Saturday & Sunday:  CLOSED

IT Service Center
Springfield Campus, Information Commons Jared Atrium

Monday - Thursday:  8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 4:30 p.m.
Saturday & Sunday: CLOSED

Computer Help Desk Limited After-Hours Phone Support
Ticketing and Minor Issues only
Monday: 5:00 p.m. - 10:00 p.m.
Tuesday: 5:00 p.m. - 10:00 p.m.
Wednesday: 5:00 p.m. - 10:00 p.m.
Thursday: 7:30 p.m. - 10:00 p.m.
Friday: 4:30 p.m. - 10:00 p.m.
Saturday: CLOSED
Sunday: CLOSED

Lebanon Campus

IT Office - St. Louis Building Room 230
Minimal staffing
Monday-Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 4:30 p.m.
Saturday & Sunday:  CLOSED

Richwood Valley Campus

IT Office - Room 211
Minimal staffing
Monday-Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 4:30 p.m.
Saturday & Sunday:  CLOSED

Table Rock Campus

IT Office - Plaster Building Room 419A
Minimal staffing
Monday-Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 4:30 p.m.
Saturday & Sunday:  CLOSED

Waynesville Campus

IT Office - Room 119E
Minimal staffing
Monday-Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 4:30 p.m.
Saturday & Sunday:  CLOSED

Open Computer Labs

Updated 4/1/2020 at 2:22 PM.  Please note that the current situation is fluid so hours of operation may change. See the OTC COVID-19 Announcements.


Springfield Campus, ICE223A
Monday:  9:00 a.m. - 4:00 p.m.
Tuesday: 9:00 a.m. - 7:00 p.m.
Wednesday: 9:00 a.m. 7:00 p.m.
Thursday: 9:00 a.m. - 7:00 p.m.
Friday: 9:00 a.m. - 4:00 p.m.
Saturday: CLOSED
Sunday: CLOSED

Springfield Campus Graphics Design Mac Lab, LCN101
(For GDT Students Only)
Monday - Thursday: 10:30 a.m. - 12:00 p.m.
Closed until further notice.

Richwood Valley Campus, LSC216
Monday through Friday:  9:00 a.m. - 4:00 p.m.
Saturday & Sunday:  CLOSED

Tablerock Campus, RWP201
Monday through Friday:  9:00 a.m. - 4:00 p.m.
Saturday & Sunday:  CLOSED

Lebanon Site, RMC117
Monday through Friday:  9:00 a.m. - 4:00 p.m.
Saturday & Sunday:  CLOSED

Waynesville Site, WEC117
Monday through Friday:  9:00 a.m. - 4:00 p.m.
Saturday & Sunday:  CLOSED