IT Service and Support

 

Ozarks Technical Community College Help Desk is here to help you with your technology needs. From computer and software support to mobile devices to classroom and labs, we have answers for you.

 

 

 

 

 

News

Thursday, June 20, 5:30 – 7:30 p.m.; the following services will be unavailable on the Springfield Campus in the Information Commons building:
 
OTC Network Resources
Internet Access
OTC Website
MyOTC
OTC Central
Canvas (Access directly: https://otc.instructure.com)
OTC Email (Access directly: https://outlook.office.com/)
Gradebook
VPN/Remote Access
Remote HVAC
Wi-Fi Access
 
If you have questions, please contact the OTC IT Help Desk at 447-7548 or email helpdesk@otc.edu.

Open Computer Labs

Springfield Campus, ICE223A
Monday through Friday:  7:30 a.m. - 10:00 p.m.
Saturday & Sunday:  10:00 a.m.-  5:00 p.m.

Springfield Campus Graphics Design Mac Lab, LCN101
(For GDT Students Only)
Monday - Thursday: 10:30 a.m. - 12:00 p.m.

Richwood Valley Campus, LSC216
Monday through Thursday:  7:30 a.m. - 9:45 p.m.
Friday:   7:30 a.m. - 4:30 p.m.
Saturday & Sunday:  CLOSED

Tablerock Campus, RWP111
Monday through Friday:  8:00 a.m. - 5:00 p.m.
Saturday & Sunday:  CLOSED

Lebanon Site, RMC117
Call for availability:  417-532-5044

Waynesville Site, WEC117
Call for availability:  573-774-5061

Help Desk

Phone:  417-447-7548
Email:  helpdesk@otc.edu

IT Help Desk Support & Call Center
Springfield Campus - Graff Hall Room 205

Monday-Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 4:30 p.m.
Saturday & Sunday:  CLOSED

IT Service Center
Springfield Campus, Information Commons Jared Atrium

Monday - Thursday:  8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 4:30 p.m.
Saturday & Sunday: CLOSED

Computer Help Desk Limited After-Hours Phone Support
Ticketing and Minor Issues only
Monday: 5:00 p.m. - 10:00 p.m.
Tuesday: 5:00 p.m. - 10:00 p.m.
Wednesday: 5:00 p.m. - 10:00 p.m.
Thursday: 7:30 p.m. - 10:00 p.m.
Friday: 4:30 p.m. - 10:00 p.m.
Saturday: 10:00 a.m. - 5:00 p.m.
Sunday: 10:00 a.m. - 5:00 p.m.

Lebanon Campus

IT Office - St. Louis Building Room 230
Minimal staffing
Monday-Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 4:30 p.m.
Saturday & Sunday:  CLOSED

Richwood Valley Campus

IT Office - Room 211
Minimal staffing
Monday-Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 4:30 p.m.
Saturday & Sunday:  CLOSED

Waynesville Campus

IT Office - Room 119E
Minimal staffing
Monday-Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 4:30 p.m.
Saturday & Sunday:  CLOSED